Below are typical inquiries that our customers often have when embarking on their journey with Elephant Effects. Should you have additional questions, do not hesitate to reach out to our Sales or Support teams for assistance.

How long will it take to build my website?

Timelines for website development can vary based on the complexity of the project, features required, and the responsiveness of both the client and the design team. Please feel free to contact us using this link.

What is the difference between web design and web development?

Customers may seek clarification on the distinction between design (visual aesthetics, layout, etc.) and development (coding, functionality, etc.) and understand how both aspects contribute to a successful website.

Will my website be mobile-friendly and responsive?

Absolutely! It's surprising that some companies still don't create websites that adapt to mobile screens. Google has mandated mobile responsiveness in its algorithm since 2018, and we make sure to adhere to this industry standard. Moreover, given that most users access websites on their phones, having a mobile-friendly site is essential for maximizing your conversion rates.

How much does it cost to design a website?

This process depends on the following,

 

  • Complexity of the Website:

A simple, static website with basic features will generally cost less than a complex, dynamic website with advanced functionalities such as e-commerce, user accounts, or custom web applications. See pricing

 

  • Customization and Uniqueness:

Custom-designed websites tailored to specific business needs tend to be more expensive than using pre-made templates. The level of uniqueness and customization required for graphics, layout, and features will impact costs.

  • Number of Pages:

The more pages a website has, the more time and effort will be required for design and development. Each additional page adds to the overall cost. See pricing

  • Functionality and Features:

Websites that require special features, such as e-commerce capabilities, content management systems (CMS), contact forms, or interactive elements, may have higher development costs. See pricing

  • Responsive Design:

Ensuring that a website is responsive and works well on various devices can add to the cost, as it involves additional design considerations and testing.

  • Content Creation:

We excel in creating visually engaging content, it's important to note that our scope does not encompass copywriting. We kindly request that clients provide the written content for their websites, while we focus on delivering high-quality graphics and assisting in the selection of suitable images to enhance the overall aesthetic appeal of the site.

  • Maintenance and Support:

Ongoing maintenance, updates, and support services will be done for free for the first year, this includes weekly site backups, plugin updates, content changes. See pricing

  • SEO Considerations:

All our packages include basic on-page optimisation (AKA on-page SEO), this refers to all measures that can be taken directly within the website in order to improve its position in the search rankings. Examples of this include measures to optimize the content or improve the meta description and title tags.

  • Hosting and Domain:

All our packages come with the added benefit of a personalized domain name, allowing you to choose a unique web address (domain) such as www.your-company-name.com. Additionally, hosting services are seamlessly integrated within our packages. Rest assured, the hosting server is managed by our team, streamlining the process for you. Please note that a separate hosting account is not required for your website, as we take care of the hosting management for you.

How do you approach SEO in the website design process?

Incorporating SEO into the website design process is a fundamental aspect of our approach. We conduct thorough keyword research to understand the terms and phrases relevant to your business. These keywords are strategically integrated into the site's content, meta tags, and other on-page elements to optimize for search engines. Additionally, we focus on creating a website structure that is easily navigable for both users and search engine crawlers. By adhering to SEO best practices, we aim to enhance your website's visibility and ranking on search engine results pages. Throughout the design process, we stay informed about the latest SEO trends and algorithm updates to ensure your website remains optimized for search engines over time.

Can I update the website content on my own?

The majority of our websites are constructed using a content management system (CMS). Upon completion, we will furnish you with a client login, granting you the ability to independently manage and update blog posts as well as certain inner pages. This empowers you to make updates to the website without the need for technical expertise.

What kind of ongoing support do you provide after the website is launched?

At Elephant Effects, we ensure that your site stays current by performing weekly backups, monitoring site health and security, and implementing content changes based on customer requests throughout the first year. After the initial period, there will be a monthly charge of AUD 100 for backups and content changes. This does not include alterations to the site layout.

Do you provide website hosting services?

Yes, all our packages come with hosting and free domain.

As part of our hosting service, we manage the server environment to ensure the best performance for all hosted websites. We want to emphasize that this is a common practice and often suits the needs of smaller to medium-sized websites.

Please be aware that, in a shared hosting setup, individual accounts for each hosted website are not provided. The server resources are allocated and managed globally for all hosted sites. Rest assured, we take all necessary measures to maintain the security, stability, and optimal performance of the hosting environment.

What security measures are in place for my website?

Clients are increasingly concerned about the security of their websites, so questions about measures like SSL certificates, data encryption, and routine security updates are common.

At Elephant Effects, we prioritize the security of your website to safeguard against potential threats. Our security measures include:

  • SSL Encryption: We implement SSL (Secure Socket Layer) encryption to ensure that data transferred between the user and the website is encrypted, enhancing the overall security of online transactions and user interactions.
  • Regular Software Updates: We stay vigilant by regularly updating the website's software, plugins, and other components to patch vulnerabilities and ensure that your site benefits from the latest security enhancements.
  • Firewall Protection: We deploy robust firewall systems to monitor and filter incoming and outgoing web traffic, safeguarding your website against malicious activities.
  • Malware Scanning: Regular malware scans are conducted to detect and remove any potential threats. This proactive approach helps maintain a clean and secure website environment.
  • Backup Systems: Automated and regular backups are performed to ensure that your website's data is secure and can be quickly restored in the event of any unforeseen incidents.
  • Security Audits: Periodic security audits are conducted to assess and strengthen the overall security posture of your website, addressing any potential vulnerabilities.

Can you show me examples of websites you've designed in the past?

Please feel free to browse the latest projects using this link

Feel free to reach out,

Thank you for exploring Elephant effects Solutions. For details about our products and services, don't hesitate to reach out to our approachable team or fill out the provided form. Rest assured, we'll respond to all website inquiries within one business day.

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